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Withdrawals

Important Reminder for Stablecoin Withdrawals

Updated 3/31/2026

When withdrawing stablecoins, please be sure to select the correct blockchain network, otherwise it may result in permanent loss of funds. Common mistakes are as follows:

  1. Blockchain and address format mismatch: The correct address format for Ethereum (ETH) chain is starting with 0x. If you enter a T-starting address on the TRON (TRX) chain, the transfer may fail or result in permanent fund lockup.
  2. OKX users note: When using the OKX centralized wallet, do not select BNB Smart Chain (BSC) for withdrawal, otherwise it will result in permanent loss of funds with no recovery possible.

⚠️ XNCE and any cryptocurrency exchange are not responsible for fund losses caused by users selecting the wrong blockchain themselves. Please carefully verify before operating.