Execution Policy

150%

50%

For our MT5 platform, a margin call occurs when account equity falls below 150% of the margin required to maintain positions, and an automatic stop out occurs when equity falls below 50% of the required margin.

This percentage is continuously calculated and updated on your platform and is called the "Margin Level". If your equity (balance plus/minus floating P/L) falls below 50% of the margin required to maintain open positions, they will be closed automatically. The formula is as follows:

Margin Level (Equity/Margin) = < 150% (Margin Call Warning). You can reduce such risk by setting stop losses. Controlling position size is another effective way to avoid excessive exposure. When margin is severely insufficient, hedging cannot fundamentally prevent a stop out, as market risk involves overnight swaps and potential spread-widening charges.

NCE strictly enforces a regulated negative balance protection policy. All investors are not required to repay any negative balance losses in their accounts. Our system checks accounts with negative balances every 30 minutes and corrects them to 0.

If a connection is interrupted due to a server failure, we will compensate the relevant orders based on the pricing most favorable to the client during the disconnection period. If the failure is caused by the client's own network or the client's network operator, compensation claims will not be accepted.

Slippage occurs in market-price trading mode.

If you expect take-profit and stop-loss to execute exactly at the set value, we cannot meet this requirement. What we promise is that regardless of take-profit, stop-loss, or pending orders, orders will be executed at market price, and positive and negative slippage exist equally and fairly.

During holidays, the trading hours of certain instruments may change. For forex, from 23:58 to 01:02 server time each day, only closing operations can be performed, but no opening operations.