Withdrawal arrival time varies depending on the channel:
- USDT/USDC: Usually completed on-chain within the same day after submission, generally arriving within 30 minutes
- RMB Bank Transfer: Usually arrives within 1-3 business days, with holidays postponed accordingly
Important notes: Withdrawal applications must be operated by the account holder, and the withdrawal address or bank account must match the source of deposit (AML compliance requirement); before withdrawing, please ensure there are no pending orders or margin occupation in the account to avoid affecting the available withdrawal amount.
If it has not arrived within 3 business days, please send an email to finance@xnce.com to inquire.
