To avoid fund loss, please pay attention to the following operational guidelines:
- Do not reuse historical receiving accounts or addresses: Each deposit must be made by logging into your personal account and using the real-time generated deposit address on the page. Using old addresses may result in permanent fund loss with no recovery possible.
- Pay attention to automatic repayment settings: If your bank card has automatic repayment functions bound to it (such as credit cards, Huabei, Meituan, etc.), funds may be automatically deducted after withdrawal. Please verify relevant authorization settings in advance.
- Carefully verify account or wallet addresses: Incorrect receiving card numbers or stablecoin wallet addresses will result in failed withdrawals. Please verify each character before clicking submit.
- Do not close the browser immediately after submission: After clicking withdraw, please wait for system confirmation. Closing the browser immediately may result in the withdrawal instruction not being received successfully.
- Confirm deposit to the correct MT5 account: If you have multiple trading accounts, please verify that the MT5 account selected during deposit matches the account you actually use.
- Prohibition on using third-party accounts for deposits and withdrawals: XNCE strictly prohibits third-party representatives from handling deposits and withdrawals. Any violation will result in immediate freezing of related trading. Please use only your own real-name bank card or wallet for operations.