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MT5 User Guide

How do I change or reset my MT5 trading account password?

Updated 3/20/2026

Change MT5 password through your personal account area:

  1. Log in to your personal account area my.xnce.com
  2. Go to the [MT5] section and find the account for which you want to change the password
  3. Click the [Settings] icon on the right side of the account
  4. Select [Reset Password] and follow the prompts to complete the password change

⚠️ Important Notice: After the password is successfully changed, you must manually enter the new password the next time you log in to MT5 (the software will not automatically update the saved old password). You can save the new password only after successfully logging in once.