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Account Operations

How Are Long-Term Inactive Accounts Handled?

Updated 3/20/2026

XNCE does not charge any account management fees, custody fees, or inactivity fees. However, the following management system applies to long-term dormant accounts:

  • Real Account: No transactions for 6 consecutive months → Archived (funds remain safe and can be reactivated by contacting customer service at any time); if archived and no transactions for another 3 consecutive years → Permanently deleted
  • Demo Account: No transactions for 3 consecutive months → Automatically deleted